SIA “Balts” Streamlines Order, Production and Delivery Processes with Austra ERP

Austra Helps Maintain Control During Peak Season

The client’s busiest season runs from September to January, when a high volume of orders must be processed in a short time. A wide product portfolio and various personalization options mean that every order is unique, requiring precise final price calculations, clear processes, and strict execution control.

Austra ERP became the central system that allows the company to operate in a unified environment even during the busiest times of the year. In addition to daily operational challenges, the company faced a situation that necessitated a critical evaluation of existing IT solutions and their long-term sustainability, accelerating the transition to a centralized ERP platform.

Complete Control Over Orders - From Pricing to Delivery

One of the main priorities in implementing Austra ERP was ensuring precise and fast final price calculations for orders. Using a product configurator, the client can dynamically determine the price for each individual order based on selected parameters and variations. This significantly reduces the risk of errors and speeds up order processing during peak season.

Once an order is confirmed, a proforma invoice is generated in the system, and the team can track its payment status in real-time. The order is moved to production only after payment is received, ensuring a clear and controlled transition between process stages.

Production planning is automated based on the order delivery date. This helps balance the production load, avoid chaos, and ensure timely fulfillment even during periods of high order volume.

Materials required for production and their stock levels are managed in the warehouse module, while order deliveries are planned centrally, ensuring a transparent and coordinated logistics process.

Key Benefits for the Company Team

• Precise pricing for personalized products: Each order price is calculated dynamically based on product parameters.
• Controlled order flow: A clear sequence from order confirmation to production and delivery.
• Automated production planning: Tasks are scheduled according to delivery deadlines.
• Transparent inventory tracking: Material balances and availability are visible in one place.
• Reduced manual work during peak season: Centralized data helps avoid duplication, Excel files, and related errors.
• A solid foundation for daily operations: Enables the team to work at a steady pace even with high order volumes.

An Integrated Data Environment for Daily Work

In a dynamic daily workflow, timely and accurate data exchange between systems is essential. Austra ERP is integrated with Horizon, where the client maintains billing information and stock data. This ensures that all essential order information is synchronized and up-to-date throughout the entire fulfillment process.

Furthermore, the Horizon integration provides practical control over raw material availability - an order cannot be created if the necessary materials are not in stock. This helps avoid unrealistic promises to customers and unplanned production downtime.

The Result

With Austra ERP, SIA “Balts” now operates within a unified system that provides control over price calculations, orders, production, warehouse, and deliveries. This allows the team to make more informed decisions and focus on delivering high-quality, personalized products.

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